All packing and shipping prices are for contiguous United States addresses. If you are outside the contiguous United States please contact us for an update shipping price. Our furniture is made to order for each customer so we do have lead times. Most coffee table sized things and smaller are about 4 weeks to ship and larger dining tables are 5-8 weeks to ship. If possible, our furniture is flat packed so it will arrive in two boxes, the top and the legs. This will require some simple assembly but it is all pre-drilled and labeled if necessary. All you will need is a Phillips screwdriver and a wrist and some pride of accomplishment.
Because our furniture is made to order we generally don’t give refunds or exchanges unless it is a mistake we have made. This means when you make a purchase from us, we go and start to make this piece special for you; we don’t go pick it out of a warehouse stocked with hundreds of the same piece of furniture. Measure your space carefully, study the materials and finishes carefully, ask questions, and make an informed purchase. No refunds on custom orders (made special for you to unique specifications) that have been started or materials procured.
All return shipping is the responsibility of the buyer. We have hundreds of 5 Star positive feedback across many storefronts. We strive to make our customers happy and will be reasonable with requests.